REI

Note: The owner or a representative of this business has not yet completed the verification process

See more Terms of Service

4.6

( 8 reviews )

Shoe Stores, Sporting Goods

Open 09:00 AM - 08:00 PM See Hours

9755 Northlake Centre Pkwy, Charlotte, NC 28216, United States

+1 7492-103-20

REI is a renowned outdoor retail and recreation company that was founded in 1938 in Seattle, Washington. The brand focuses on providing high-quality outdoor gear and equipment for various activities like camping, hiking, cycling, and more. With over 160 retail stores nationwide, REI offers outstanding customer service and expertise, ensuring their customers have great experiences in the great outdoors. The company also has an extensive online presence, making it easy for customers to shop for their recreational needs from anywhere at any time. REI is passionately committed to promoting sustainability and protecting the environment, which is evident in their vast selection of eco-friendly products. This brand is a favorite among outdoor enthusiasts and novices alike, and it stands out for its quality, innovation, and outstanding customer service.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Dj thousandaire

March 22, 2024

This place has everything you might need for outdoor living or camping. We walked around this store for well over an hour, and we didn't see everything in there.

Avi steinberg

March 22, 2024

Went in looking for a bike for my triathlon. 2 different people were doing a great job letting me know what kind of bikes I should look for, what brands (high and low cost) are reliable/they get good feedback on. Really walked me through the process with ease. Left there with a bike a really like (low end of my price range) and with the accessories that I wanted without ever feeling pressured. Thank you Riley!

Jordan bliese

March 22, 2024

I tried to leave a review but of course it gets shadow banned. Very rude employees here. I was asked intrusive and inappropriate questions about my personal life. I do not need to answer personal questions to shop here nor do I need my appearance nit picked by some mean attendant getting off on tearing other people down so he can feel superior. That is not how you treat other people.

Greg legras

March 22, 2024

We relocated from Michigan to DAVIDSON a little over two years ago. We always enjoyed going to the REI in Northville Michigan. So glad we have a location in North Charlotte that is pretty convenient. I enjoy being a member and also using their credit card to score more points. Over the summer they added a lovely made in Portland Oregon bike basket & a cute bell on my Cannondale. The people in the bike repair area are pretty awesome! And Michelle up at checkout is personable and just a pleasure to deal with. You still have time before Christmas. Head up to this REI and get some really nice camping equipment and start some new adventures next Summer!

Vaibhav

March 22, 2024

The associate who helped us in the shoe section went above and beyond. He was knowledgeable, patient, and willing to educate. Very clean and organized store with cozy vibes.

Min huang

March 22, 2024

We came here tonight for new shoes. I was so impressed with Grace who helped us in the shoe department. She was incredibly patient and knowledgeable about the options. My husband and I both work on our feet and are picky with shoes so we tried on quite a few pair and before we knew it it was time for the store to close. She did not make us feel rushed and provided a great shopping experience even though we felt bad for being there past closing.

Ronald stonge

March 22, 2024

I have never met such friendly and helpful staff ANYWHERE. Everyone was incredibly attentive, walked me & my boyfriend through membership (also totally worth it), and made the whole shopping trip so easy before we went on our hike for the day. Amazing collection of stuff, great options for hiking shoes & boots. Knowledgeable staff.

Brad wigginton

March 22, 2024

We used to like the place, but it has become an adult shop and no longer can take the kids there. I'm not sure why they felt it's necessary to bring up the sexuality questions for kids and hang LGBT flag and more